Payment Policy

At NovaQuantify Health, we are committed to providing a secure, convenient, and transparent payment experience for our customers worldwide.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay 

Available payment methods may vary depending on your country or region.

Secure Payments

Your payment security is our priority. All transactions are processed through trusted and secure payment providers using industry-standard SSL encryption. NovaQuantify Health does not store or have access to your complete credit or debit card information.

Payment Authorization

When you place an order, your payment method will be authorized and charged at the time your order is confirmed. If payment authorization is unsuccessful, your order will not be processed.

Currency

All prices displayed on our website are shown in the selected currency. Your bank or payment provider may apply exchange rates or additional fees for international transactions.

Taxes & Duties

Product prices do not include customs duties, import taxes, or other fees that may be charged by your destination country. These charges are the responsibility of the customer.

Order Verification

For your protection, we reserve the right to verify payment information before processing an order. In some cases, we may contact you to confirm billing details or request additional verification.

Payment Declines

If your payment is declined, please:

  • Verify that your payment information is correct.

  • Ensure sufficient funds or available credit.

  • Contact your bank or card issuer if the issue persists.

  • Try an alternative payment method.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing times vary depending on your payment provider:

  • Credit/Debit Cards: 5–10 business days

  • PayPal: Typically within 1–5 business days

  • Digital Wallets (Apple Pay, Google Pay, Shop Pay): Processing times may vary depending on the provider.

Please refer to our Refund & Return Policy for complete details.

Fraud Prevention

To protect our customers and prevent fraudulent transactions, NovaQuantify Health reserves the right to cancel or refuse any order that appears suspicious or cannot be successfully verified.

Contact Us

If you have any questions regarding payments, please contact us:

NovaQuantify Health

Email: novaquantify@gmail.com

Website: https://novaquantifyhealth.com

Business Address:

136/134–144 Pitt Street
Redfern NSW 2016
Australia